Reference

How housebets Handles Your Personal Information

Your account data, payment details and browsing activity on housebets are handled according to this Privacy Policy, which applies to all activity on housebets where local law permits.

PayPal & Venmo data protectedAccount-level access controlsData request process availableNo data sold to third parties
housebets How housebets Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to review, correct or delete the data we hold on your account, our privacy team handles those requests directly. Reach out through any of the channels below and we'll confirm receipt and next steps within a reasonable timeframe. For payment-specific data questions — like how your PayPal or Venmo reference is stored — include your account email so we can pull the right record without delay.

Team online

Live Chat

Open the chat widget inside your account dashboard to reach a privacy-trained support agent who can pull your data record in real time.

Email Support

Send a written data request to our support address listed in your account settings. Include your registered email and the specific data you want reviewed or removed.

Account Settings

Some data updates — like your communication preferences and marketing opt-outs — can be handled directly from the Privacy section inside your account profile page.

DATA HANDLING STANDARDS

How We Protect and Manage What You Share

We apply a layered approach to data security: encryption in transit, restricted internal access, and session-monitoring that flags logins from unfamiliar devices. Your data rights and our obligations depend on the laws of your state, and we scope our practices accordingly.

Cookie Controls

We use functional, analytics and optional marketing cookies. You can adjust cookie preferences from the banner that appears on first visit or from your browser settings at any time.

Account Security

Login sessions are monitored for device continuity. If you switch from mobile to desktop, we may ask you to re-verify — a small friction that protects your payment data and account balance.

Data Retention

We keep transaction records and identity-verification documents for the period required by applicable state regulations. When the retention window closes, records are deleted or anonymized.

Data Request Process

You can request a copy of the data we hold, ask us to correct inaccuracies, or request deletion where state law allows. Requests are processed through our privacy team via live chat or email.

Common Questions About Your Data and Privacy Rights

These are the data and privacy questions we hear most often. If yours is not covered here, our support team can walk through your specific account situation.

We collect your name, date of birth, email, state of residence and payment identifiers — such as your PayPal alias or Play+ card suffix — to verify your identity and process transactions securely.

We share data only with service providers bound by data-processing agreements: identity-verification partners, payment processors and fraud-detection tools. We do not sell your data to marketers.

Full payment credentials are never stored on our servers. Your PayPal or Venmo reference is tokenized through the processor's own secure environment, keeping your wallet details isolated from our databases.

Yes. Contact our privacy team via live chat or the email address in your account settings. We'll confirm your identity and provide a data summary within a reasonable timeframe as required by applicable state law.

Retention periods vary by data type and depend on state regulatory requirements. Transaction and identity records are kept for the legally required window, then deleted or anonymized.

You can update communication preferences from the Privacy section in your account profile, or use the unsubscribe link in any marketing email. Functional account emails cannot be turned off while your account is active.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.