Reference

What You Agree To When You Play Here

housebets operates under terms that depend on the laws of your state — availability is determined by where local law permits online wagering.

State-dependent accessAccount & data rightsPayPal, Venmo, Play+ coveredContact path includedUpdated policy language
housebets What You Agree To When You Play Here
DATA AND SECURITY

How We Protect Your Account and Your Data

Your account security and the privacy of your payment data are handled through technical and procedural controls. Here is what that looks like in practice across the areas that matter most to you.

Data Handling

We collect account registration data, payment transaction records and session activity. We do not sell your personal data to third-party advertisers. Retention periods depend on applicable state record-keeping requirements.

Payment Data Storage

PayPal, Venmo and Play+ transactions are processed through their own secure rails. We store only the reference IDs needed to reconcile your wallet — not full card or account numbers.

Account Security

Login to housebets uses a password plus a one-time passcode sent to your registered device. If your number changes, update it in account settings before your next session to avoid an access issue.

Your Rights and Requests

You can request a copy of the data we hold on your account, ask for corrections, or request deletion subject to our legal retention obligations. Submit those requests through email support with your account ID.

REACH LEGAL SUPPORT

How to Contact Us About Policy Questions

If a clause in our terms raises a question about your account, your payment history, or your data, the fastest path is live chat from your account dashboard — pull it up on mobile or desktop and our team can pull your record directly. For formal requests — like a written data deletion request or a dispute about a PayPal withdrawal — email is the right channel because it creates a documented thread both sides can refer back to.

Team online

Live Chat

Open the chat icon inside your account dashboard on any device. For policy questions we can usually locate your account record within the same session.

Email Support

Send formal requests — data access, account closure, payment dispute — to our support address. Written requests receive a written response you can keep on file.

Account Settings Path

Many policy-related changes, like updating your contact email or reviewing your PayPal wallet log, can be done directly inside account settings without contacting support.

Common Questions About Our Legal Terms

These are the questions we hear most often about accounts, policies and data. Each answer reflects how our terms actually operate — not a generic summary.

Access depends entirely on your state's law. We don't claim a federal licence or nationwide permission. Check your state's current online wagering rules before opening or funding an account.

PayPal and Venmo process payments through their own secure systems. We receive a transaction reference ID and the amount — we do not store your PayPal login, Venmo handle or linked bank credentials.

Yes. Email our support team with your account ID and a data access request. We will confirm receipt and respond within the timeframe required by applicable state privacy law.

We post updates directly on this page. For material changes we also email the address registered to your account. Check your inbox and spam folder if you think a notice may have been missed.

Contact our live chat or email support with the transaction date and the payment method used — PayPal, Venmo or Play+. We review the wallet log and respond with the reconciled record.

Reach out via live chat or email before the updated terms take effect. Our support team will process the closure and confirm any remaining wallet balance handling per our standard withdrawal process.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.